Privacy Policy

1. Introduction

Factum HR LLC (“Factum HR”, “we”, “our”, or “us”) is a company incorporated in the Emirate of Sharjah, United Arab Emirates, providing independent Candidate Due Diligence, Background Screening, Employment Verification, Identity & Documentation Review, Qualification Verification, Professional Reference Assessments, and related verification services.

This Privacy Policy explains how Factum HR collects, uses, stores, shares, protects, and retains Personal Information when individuals visit our website, communicate with us, or use our services.

By accessing our website or providing Personal Information to Factum HR, you acknowledge and agree to the practices described in this Privacy Policy.

2. Definitions

For the purposes of this Privacy Policy:

Client

refers to any organization or individual engaging Factum HR’s services.

Candidate

refers to an individual whose professional information is assessed as part of a Candidate Due Diligence engagement.

Personal Information

refers to any information that identifies or can reasonably identify an individual.

Candidate Due Diligence

refers to Factum HR’s independent, evidence-based assessment of a candidate’s professional background through standardized verification methodologies.

3. Information We Collect

Depending on your interaction with Factum HR, we may collect the following information.

Information You Provide

• Full Name
• Company Name
• Job Title
• Email Address
• Telephone Number
• Country
• Inquiry Details
• Information submitted through website forms
• Communication records

Candidate Information

Where a Client engages our services, we may receive information including:

• Curriculum Vitae (CV)
• Employment History
• Educational Qualifications
• Professional Certifications
• Professional References
• Identity Documents
• Supporting Documentation
• Information provided by the Client
• Information provided directly by the Candidate

Website Information

When you visit our website, we may automatically collect limited technical information such as:

• IP Address
• Browser Type
• Device Information
• Website Usage Information
• Cookies and Similar Technologies

4. Candidate Consent

Factum HR conducts Candidate Due Diligence only after obtaining the Candidate’s informed written consent.

No verification activities commence until the required authorization has been received.

Where required by applicable law, Factum HR will not commence verification activities until valid Candidate authorization has been obtained.

Candidate Consent Forms form an integral part of every Candidate Due Diligence engagement.

5. How We Use Personal Information

Factum HR processes Personal Information only where reasonably necessary for legitimate business purposes.

This may include:

• Responding to enquiries
• Providing Candidate Due Diligence services
• Employment Verification
• Qualification Verification
• Professional Reference Assessments
• Identity & Documentation Review
• Communicating with Clients and Candidates
• Maintaining engagement records
• Improving our services
• Protecting the security of our systems
• Meeting legal and regulatory obligations

Factum HR follows the principles of necessity, proportionality, confidentiality, purpose limitation, and data minimization when processing Personal Information.

6. Information Sharing

Factum HR does not sell, rent, or trade Personal Information.

Where reasonably necessary to perform Candidate Due Diligence services, Personal Information may be shared with:

• Former Employers
• Educational Institutions
• Certification Bodies
• Professional References
• Approved Technology and Service Providers
• Professional Advisers
• Government or Regulatory Authorities where required by law

Factum HR shares only the minimum amount of Personal Information reasonably necessary to complete the requested engagement.

7. International Data Processing

Factum HR provides services across multiple jurisdictions.

Accordingly, Personal Information may be processed in connection with engagements involving the United Arab Emirates, the Kingdom of Saudi Arabia, and other countries where applicable.

Where cross-border processing is required, Factum HR implements reasonable safeguards to protect Personal Information in accordance with applicable legal and contractual requirements.

8. Data Retention

Personal Information is retained only for as long as reasonably necessary to:

• Complete the requested engagement
• Meet legal or regulatory obligations
• Resolve disputes
• Maintain appropriate business records
• Support Quality Assurance activities
• Protect Factum HR’s legitimate business interests

Once information is no longer required, it is securely deleted, anonymized, or otherwise disposed of using appropriate methods.

9. Information Security

Factum HR implements appropriate administrative, technical, and organizational safeguards designed to protect Personal Information against unauthorized access, disclosure, alteration, misuse, or destruction.

Security measures may include:

• Access Controls
• Role-Based Permissions
• Password Protection
• Multi-Factor Authentication
• Secure Cloud Storage
• Secure Data Transmission
• Backup Procedures
• Information Security Monitoring

Access to Personal Information is restricted to authorized personnel with a legitimate business need. While no method of electronic transmission or storage can guarantee absolute security, Factum HR continuously reviews and improves its security practices.

10. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality
• Enhance user experience
• Understand website usage
• Measure website performance
• Support website security

Visitors may manage cookie preferences through their browser settings.

11. Your Privacy Rights

Subject to applicable law, individuals may have the right to:

• Request access to their Personal Information
• Request correction of inaccurate information
• Request deletion of Personal Information where legally permissible
• Withdraw consent where processing is based upon consent
• Object to certain processing activities
• Request clarification regarding our processing activities

Requests may be submitted using the contact details provided below.

12. Third-Party Websites

Our website may contain links to third-party websites.

Factum HR is not responsible for the privacy practices, policies, or content of external websites.

Users are encouraged to review the privacy policies of any third-party websites they visit.

13. Children’s Privacy

Factum HR’s services are intended for organizations and adult professionals.

We do not knowingly collect Personal Information relating to individuals under the age of 18.

Where such information is unintentionally collected, reasonable steps will be taken to securely delete it.

14. Changes to This Privacy Policy

Factum HR may update this Privacy Policy periodically to reflect changes in applicable laws, business operations, technology, or service offerings.

The most recent version will always be published on our website.

Continued use of our website or services following publication of an updated Privacy Policy constitutes acceptance of the revised version.

15. Contact Us

If you have any questions regarding this Privacy Policy or how Factum HR processes Personal Information, please contact us:

• Factum HR LLC
• Sharjah, United Arab Emirates
• Email: privacy@factumhr.com
• General Enquiries: info@factumhr.com
• Website: www.factumhr.com
• Phone: +971501849906